Help Center

Why is a recent visit not mentioned on my bill?

Depending on your health plan benefits and the services you received, it can sometimes take several weeks to process the bill after a visit. These bills will appear in your online statement as soon as your insurance has been processed. Please check back in a few days.

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 8AM to 6PM CST.