Help Center

What is the difference between a Bill ID and an Account Number?

Your Bill ID is a unique number generated with each paper statement you receive. You can have numerous Bill IDs over time as you receive new invoices and new bills. Your Account Number is a specific number tied to your billing account that will not change over time. There is one account number per guarantor.

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 8AM to 6PM CST.